Analyst – Inbound Support – Customer Operations (Pune)
Analyst – Inbound Support – Customer Operations (Pune)
Blog Article
We're searching for a dedicated and website driven Specialist to join our vibrant Customer Services team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound chat. Your primary responsibility will be to provide exceptional customer service by addressing their inquiries in a timely and professional manner. You will also play a crucial role in analyzing customer needs and offering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound chat platforms.
- Troubleshooting customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for communication? Do you thrive in a fast-paced environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with accurate support via live chat. You'll resolve a spectrum of customer inquiries, ensuring their satisfaction.
- Strengthen your customer service expertise.
- Team up with a talented team of professionals.
- Gain valuable experience in the tech industry.
If you are excited to make an impact, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for solving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, assisting them with their concerns through live chat.
- Tasks include:
- Proactively engaging with customers via live chat
- Delivering prompt and effective solutions to customer concerns
- Keeping a friendly and professional demeanor at all times
- Working with other teams to provide seamless customer service
If you are a team player with excellent interpersonal skills, and a solid work ethic, we encourage you to submit your application! This is an amazing opportunity to develop your career in customer service while playing a role in a dynamic company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with top-notch communication skills? Eclerx is currently looking for Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to providing outstanding customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will address concerns in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Jumpstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a love of customer service? Do you excel in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing efficient and helpful support via live chat. You'll be responsible for addressing customer inquiries, troubleshooting issues, and ensuring a positive interaction.
We offer a collaborative work environment with opportunities for development. If you are ready to make a difference, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a astute eye for detail and a commitment to deliver exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the initial point of contact for our respected customers. You will handle their inquiries in a timely and professional manner. Your customer service skills will be instrumental in building positive customer experiences.
At Eclerx Pune, we endeavor to create a supportive work environment where you can thrive both personally and professionally. We offer competitive compensation and benefits packages, as well as possibilities for career advancement.
- If you are a driven individual with a solid work ethic and a genuine desire to make a significant impact, we encourage you to apply!